🔄 Refund & Cancellation Policy

At DO, we aim to keep our order process clear and transparent. As we deal with fresh and perishable products, the following refund and cancellation rules apply.

❌ Order Cancellation

Orders can be cancelled only before shipment.

Once the order has been dispatched, cancellation will not be accepted under any circumstances.

Customers are requested to confirm all order details carefully before shipment.

💰 Refund Policy

• If an order is cancelled before shipment, any eligible refund will be processed according to the payment terms discussed at the time of order confirmation.
• No refunds will be issued after the order has been shipped, as fruits are perishable in nature.

📦 After Shipment

Once fruits are shipped:

• The order is considered final
• No cancellation or refund requests will be entertained

This policy helps ensure product quality and fair handling.

🤝 Policy Acceptance

By placing an order with DO, customers agree to this Refund & Cancellation Policy and understand the nature of fresh fruit handling.